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Job Vacancy Lahore, Punjab Position Tier 1 Support Technician at TCP Software

TCP Software company logo
Published 1 week ago

TCP Software is currently hiring for the role of Tier 1 Support Technician located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, TCP Software invites interested applicants to submit their applications.

Job Information

Company:TCP Software
Position:Tier 1 Support Technician
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 35.000 - PKR 140.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Tier 1 Support Technician to join our growing team. As a key point of contact for our customers, you will be responsible for providing first-level support for hardware and software issues.

Your responsibilities will include diagnosing technical problems, troubleshooting, and assisting users via phone, email, or chat. You will play a crucial role in ensuring customer satisfaction through effective communication and timely resolution of issues.

The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a passion for technology. Previous experience in a technical support role is a plus.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

TCP Software

TCP Software is a leading technology company based in Pakistan, specializing in innovative software solutions for various industries. With a commitment to excellence, TCP Software develops custom applications, streamlines business processes, and enhances digital transformation for its clients. The company boasts a talented team of professionals dedicated to delivering high-quality products and services. Leveraging the latest technology trends, TCP Software aims to empower businesses with efficient tools that drive growth and efficiency in today’s competitive landscape.