Job Vacancy Lahore, Punjab Position Assistant Manager of Call Center Operations at Abacus Outsourcing
Abacus Outsourcing is currently accepting applications for the role of Assistant Manager of Call Center Operations in Lahore. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
Abacus Outsourcing, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | Abacus Outsourcing |
| Position: | Assistant Manager of Call Center Operations |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 200.000 per Month |
| Job Type: | Full-time |
Job Description
Abacus Outsourcing is seeking a dynamic Assistant Manager for Call Center Operations to lead BPO projects and ensure exceptional service delivery. If you are passionate about operational excellence and effective team leadership, this position is for you.
Key Responsibilities:
- Oversee daily operations across various BPO projects.
- Monitor KPIs and SLAs to maintain high performance standards.
- Conduct team meetings and performance evaluations.
- Analyze performance data for actionable insights.
- Manage client escalations and ensure prompt resolutions.
Qualifications:
- Bachelor’s/Master’s degree in Business or related field.
- 3-5 years of BPO operations experience, including supervisory roles.
- Strong leadership and analytical skills.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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