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Job Vacancy Islamabad, Federal Board Position Inbound Customer Support Team Lead at Abacus Outsourcing

Abacus Outsourcing company logo
Published 21 hours ago

Abacus Outsourcing is excited to announce openings for the position of Inbound Customer Support Team Lead in Islamabad. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Abacus Outsourcing, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Abacus Outsourcing.

Job Information

Company:Abacus Outsourcing
Position:Inbound Customer Support Team Lead
City:Islamabad, Federal Board
Province:Federal Board
Education:Confidential
Salary:PKR 70.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

Join Abacus Consulting—BPO, with over 35 years of delivering advanced business solutions. We are currently seeking a dedicated Team Lead in Islamabad to oversee operations, foster employee engagement, and achieve business goals.

Key Responsibilities:

  • Supervise daily team activities and adhere to policies and KPIs.
  • Motivate team members and manage shift schedules.
  • Conduct team meetings and resolve operational issues.

Requirements: Bachelor’s degree, 1-2 years of Team Lead experience in a call center, strong communication skills, and proficiency in MS Excel.

Working Hours: Rotational shifts (9 hours) with 2 days off weekly.

Pay: Rs70,00.00 – Rs80,00.00 per month.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Federal Board
City Islamabad
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Company Information

Abacus Outsourcing

Abacus Outsourcing is a leading outsourcing firm based in Pakistan, specializing in providing high-quality business process solutions to global clients. With a dedicated team of professionals, Abacus Outsourcing offers services in customer support, data entry, and IT solutions, among others. The company is committed to delivering exceptional service and enhancing client productivity through innovative techniques and advanced technology. By focusing on client satisfaction and operational excellence, Abacus Outsourcing has established itself as a trusted partner for businesses looking to optimize their operations.