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Job Vacancy Rawalpindi, Punjab Position Quality Assurance Manager at Sensible BPO

Sensible BPO company logo
Published 3 months ago

Sensible BPO is currently hiring for the role of Quality Assurance Manager located in Rawalpindi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Sensible BPO invites interested applicants to submit their applications.

Job Information

Company:Sensible BPO
Position:Quality Assurance Manager
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Job Type:Full-time

Job Description

Join Sensible BPO as a Quality Assurance Manager. In this full-time role, you will develop and implement quality assurance policies to ensure high performance across all sales teams. Working from our location in Bahria Town, Civic Center, Phase 4, Rawalpindi, your responsibilities will include monitoring call quality, providing feedback, and enhancing training standards.

To succeed in this role, you should have proven experience in a call center QA position, strong understanding of compliance regulations, and excellent analytical and coaching skills. We offer a competitive salary with performance bonuses, career growth opportunities, continuous training, and a supportive work environment.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Punjab
City Rawalpindi
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Company Information

Sensible BPO

Sensible BPO, based in Pakistan, is a leading provider of outsourcing services, dedicated to delivering exceptional customer support and business process solutions. With a focus on quality and efficiency, we leverage cutting-edge technology and a skilled workforce to help businesses enhance their operations and improve customer satisfaction. Our diverse range of services includes telemarketing, customer care, and data processing, tailored to meet the unique needs of our clients. At Sensible BPO, we are committed to driving success and fostering growth for businesses worldwide.