Job Vacancy Islamabad, Islamabad Capital Territory Position Taxi Dispatcher at Agile Tribe Pvt Ltd
Agile Tribe Pvt Ltd is inviting applications for the role of Taxi Dispatcher in Islamabad. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
Agile Tribe Pvt Ltd operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | Agile Tribe Pvt Ltd |
| Position: | Taxi Dispatcher |
| City: | Islamabad, Islamabad Capital Territory |
| Province: | Islamabad Capital Territory |
| Education: | Confidential |
| Salary: | PKR 450 - PKR 550 per Hour |
| Job Type: | Full-time |
Job Description
Job Overview:
We are seeking an experienced and detail-oriented Inbound Taxi Controller to manage inbound booking calls and live dispatch operations for the UK taxi and private hire market. The role requires strong ETA management, handling of school runs and contract accounts, and consistent delivery of high-quality customer service.
Key Responsibilities:
Inbound Booking & Customer Handling
- Answer inbound booking calls promptly and professionally.
- Accurately record journey details including pickup/drop-off locations, timings, vehicle type, and special instructions.
- Confirm bookings with customers and provide accurate ETAs.
- Manage booking amendments, cancellations, and rebookings.
Dispatch & ETA Management
- Allocate jobs to drivers using dispatch software.
- Monitor live vehicle tracking and manage ETAs proactively.
- Reassign jobs when required to meet service commitments.
- Ensure punctual pickups for time-critical journeys.
School Runs & Contract Accounts
- Manage scheduled school run bookings with strict time adherence.
- Ensure correct driver and vehicle assignment for school contracts.
- Handle council, corporate, and account bookings as per agreed procedures.
Driver Coordination
- Communicate clearly with drivers regarding job details and updates.
- Assist drivers with routing and postcode clarification.
- Monitor driver availability and job compliance.
Requirements:
- Excellent verbal communication skills in English.
- Mandatory experience in UK taxi dispatch operations.
- Strong knowledge of UK geography and postcode systems.
- Ability to multitask and work under pressure.
- Comfortable using computer-based dispatch systems.
- Willing to work UK time shifts, including nights and weekends.
Job Type: Full-time
Pay: Rs450.00 – Rs550.00 per hour
Expected hours: 60 – 70 per week
Work Location: In person
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- No Criminal Record
- Good Communication Skills
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Islamabad Capital Territory |
| City | Islamabad |
| Google Map | Google Map |
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