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Job Vacancy Rawalpindi Satellite Town, Punjab Position Customer Service Representative – Medicare & ACA at Wave 2.0 Pvt Ltd

Wave 2.0 Pvt Ltd company logo
Published 3 days ago

Wave 2.0 Pvt Ltd is currently accepting applications for the role of Customer Service Representative - Medicare & ACA in Rawalpindi Satellite Town. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Wave 2.0 Pvt Ltd, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Wave 2.0 Pvt Ltd
Position:Customer Service Representative - Medicare & ACA
City:Rawalpindi Satellite Town, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 40.000 - PKR 60.000 per Month
Job Type:Full-time

Job Description

We are hiring a Customer Service Representative (CSR) for our Medicare & ACA campaign.

Responsibilities:

  • Handle inbound/outbound calls related to Medicare & ACA
  • Assist customers with basic inquiries and eligibility questions
  • Transfer calls to licensed agents when required
  • Maintain call quality, compliance, and accurate records

Requirements:

  • Good English communication skills
  • Call center or healthcare experience (min: 6 months preferred)
  • Ability to work night shifts

Location: On-site

Shift: Night Shift

Job Type: Full-time

Pay: Rs40,00.00 – Rs60,00.00 per month

Ability to commute/relocate:

  • Rawalpindi Satellite Town: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have a minimum of 6 months of experience in a call center?

Location:

  • Rawalpindi Satellite Town (Required)

Work Location: In person

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi Satellite Town
Google Map Google Map

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Company Information

Wave 2.0 Pvt Ltd

Wave 2.0 Pvt Ltd is a leading technology company based in Pakistan, specializing in innovative software solutions and digital services. Established to meet the growing demands of the tech industry, the company focuses on delivering high-quality products that enhance business operations and improve user experiences. With a team of skilled professionals, Wave 2.0 Pvt Ltd is committed to driving digital transformation for businesses, catering to a diverse range of sectors. Their mission is to empower clients through cutting-edge technology and tailored solutions for sustainable growth.