Job Vacancy Karachi Shahra-E-Faisal, Sindh Position Customer Support Representative at Eminent4U
Eminent4U is excited to announce openings for the position of Customer Support Representative in Karachi Shahra-E-Faisal. We are currently offering Full-time opportunities.
We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.
At Eminent4U, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.
Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Eminent4U.
Job Information
| Company: | Eminent4U |
| Position: | Customer Support Representative |
| City: | Karachi Shahra-E-Faisal, Sindh |
| Province: | Sindh |
| Education: | Confidential |
| Salary: | PKR 70.000 - PKR 120.000 per Month |
| Job Type: | Full-time |
Job Description
About Eminent4U Private Limited:
Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.
Job Purpose:
As a Customer Support Representative at Eminent4U Private Limited, you play a crucial role in ensuring positive interactions between the company and its customers. This position involves a range of responsibilities geared towards excellent customer support and retention.
Responsibilities and KPIs:
- Engage with customers via telephone to resolve issues, providing information on products, account inquiries, and booking status.
- Offer troubleshooting assistance and aim for first-contact resolution.
- Utilize different CSR related strategies to turn cancellation requests into opportunities, and covert them into positive reviews/feedbacks, and sales opportunities, etc.
- Develop a deep understanding of our products and services to better assist customers.
- Build and maintain positive relationships to encourage repeat business and satisfaction.
- Collaborate with our UK team to provide timely updates on customer interactions.
Skills and Qualifications:
- Stellar Communication Skills (A/O Levels preferred)
- Active Listening
- Ability to Multitask
- Team Player
- Flexibility and ability to manage KPIs
- Positive Attitude & Attention to Detail
- Willingness to go the extra mile
Why Join Eminent4U Private Limited?
- Afternoon Shifts: Starting from (1:00 PM – 09:30 PM | 2:00 PM – 10:30 PM | 3:00 PM – 11:30 PM ) with alternate weekends off.
- Annual bonuses, KPI based rewards & several other fringe benefits.
- Office location: PECHS, Block-6, Shahra-e-Faisal, Karachi.
- Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.
Join Eminent4U Private Limited:
Dedicated to fostering a supportive and rewarding work culture, we invite you to embark on a fulfilling career journey with us, shaping the future of customer service & support.
Job Type: Full-time
Pay: Rs70,00.00 – Rs120,00.00 per month
Work Location: In person
Requirements
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- No Criminal Record
- Good Communication Skills
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Sindh |
| City | Karachi Shahra-E-Faisal |
| Google Map | Google Map |
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