Job Vacancy Islamabad Gpo, Islamabad Capital Territory Position Customer Service Specialist – Night Shift at Abacus Outsourcing

Abacus Outsourcing is inviting applications for the role of Customer Service Specialist - Night Shift in Islamabad Gpo. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Abacus Outsourcing operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:	Abacus Outsourcing
Position:	Customer Service Specialist - Night Shift
City:	Islamabad Gpo, Islamabad Capital Territory
Province:	Islamabad Capital Territory
Education:	Confidential
Salary:	PKR 60.000 - PKR 75.000 per Month
Job Type:	Full-time

Job Description

Company: Abacus BPO, Islamabad

Location: I-9/3, Islamabad , Pakistan

Shift Timing: 6:00 PM – 3:00 AM (5 days a week)

Salary: Rs. 60,00 – Rs. 75,00/month

Start Date: Immediate openings available

Job Overview:

We’re hiring enthusiastic Customer Service Specialists for international voice-based projects. If you’re fluent in English and eager to work in a fast-paced environment, this is your chance to grow with a leading global team.

Who Should Apply:

• Fresh graduates or students with O/A Levels, Intermediate, or Bachelor’s degree
• Strong command of spoken English (neutral or US accent preferred)
• Willing to work night shifts and in-office (Islamabad)
• Energetic, punctual, and customer-focused

Key Responsibilities:

• Respond promptly and accurately to customer inquiries, delivering effective and timely solutions.
• Establish and nurture strong customer relationships to uphold service excellence.
• Monitor, communicate, and resolve service-related issues efficiently while maintaining a strong focus on customer satisfaction.
• Consistently ensure the delivery of a superior customer experience, contributing to high Quality Assurance (QA) standards.res

Important Notes:

• This is a voice-based customer service role – strong spoken English is essential
• On-site position only – remote work is not available
• Night shift is mandatory

What We Offer:

• Competitive salary and performance-based incentives
• Medical insurance coverage
• Career development and growth opportunities
• Friendly and professional work environment

About Us:

Abacus Consulting has been providing innovative business solutions for over 35 years. With a strong commitment to excellence and collaboration, we support organizations in unlocking their full potential through technology and talent.

How to Apply:

Apply via Indeed or send your CV directly on Whatsapp at 03485616568

Note: We have daily walk-in interviews from 11:00 AM to 04:00 PM at the Abacus Office, Isb (Address: Plot No. 348-352, Plot 349 Street 1, near Wilson, I-9/3 I 9/3 I-9, Islamabad, 4400).

Females are strongly encourage to apply.

Job Type: Full-time

Pay: Rs60,00.00 – Rs75,00.00 per month

Application Question(s):

• Are you available to work in night shift?
• Are you fluent in spoken English language?

Work Location: In person

Benefit

• Professional networking opportunities
• Work-life balance
• Professional training
• Recognition and performance awards
• Skill development
• Collaborative work environment
• Valuable work experience
• Access to the latest technology
• Opportunities for promotion
• Opportunities to contribute to business growth

Requirements

• Good Communication Skills
• No Criminal Record
• Minimum Education of High School Diploma
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Physically and Mentally Healthy
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location
• Experience in the Related Field (Preferred)

Company Address

Province	Islamabad Capital Territory
City	Islamabad Gpo
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