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Job Vacancy Rawalpindi, Punjab Position Entry-Level Customer Service Representative at Appcrates

Appcrates company logo
Published 1 day ago

Appcrates is currently hiring for the role of Entry-Level Customer Service Representative located in Rawalpindi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Appcrates invites interested applicants to submit their applications.

Job Information

Company:Appcrates
Position:Entry-Level Customer Service Representative
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Job Type:Full-time

Job Description

Appcrates seeks an Entry-Level Customer Service Representative to manage inbound/outbound B2B communications, resolve client queries, and build strong corporate relationships. You will coordinate with internal teams to ensure timely issue resolution, maintain accurate interaction records, provide product and order support, and identify solutions to meet client needs while upholding service-level standards. Bachelor’s degree preferred and 1–2 years CSR experience in B2B is ideal. Strong communication, negotiation, time-management, customer-focused problem-solving, and basic MS Office/CRM familiarity are required. Full-time, in-person role based at our office.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

Appcrates

Appcrates is a leading technology company based in Pakistan, specializing in innovative mobile and web application development. With a commitment to delivering high-quality digital solutions, Appcrates empowers businesses by enhancing their online presence and operational efficiency. The team consists of skilled developers and creative designers who work collaboratively to ensure customer satisfaction. Appcrates aims to bridge the gap between technology and business, helping clients achieve their goals through tailored software services.