Job Vacancy Rawalpindi Gpo, Punjab Position Medical Billing Customer Service Representative at Arfa Tech
Arfa Tech is currently hiring for the role of Medical Billing Customer Service Representative located in Rawalpindi Gpo. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Arfa Tech invites interested applicants to submit their applications.
Job Information
| Company: | Arfa Tech |
| Position: | Medical Billing Customer Service Representative |
| City: | Rawalpindi Gpo, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 60.000 - PKR 150.000 per Month |
| Job Type: | Full-time |
Job Description
Important Information – Please Review Before Applying
- Work Arrangement: Onsite only (remote work is not available)
- Shift Timing: 6:00 PM – 3:00 AM
- Office Location: Chaklala Scheme 3, Rawalpindi, Pakistan
- Required Experience: 2+ years
- Employment Type: Full-time
We are looking for a dedicated and professional Medical Billing Customer Service Representative to join our growing team. This role requires strong English communication skills and prior experience handling client calls, preferably within the healthcare or medical billing domain.
Key Responsibilities
- Handle inbound and outbound client calls related to medical billing inquiries
- Communicate clearly and professionally with US-based clients
- Assist patients and healthcare providers with billing questions, claims status, and account issues
- Maintain accurate records of client interactions and follow-ups
- Ensure high levels of customer satisfaction through effective communication and problem-solving
Requirements
- 2+ years of experience in customer service or client calling (medical billing experience is a strong plus)
- Excellent spoken and written English
- Strong communication and interpersonal skills
- Ability to work independently during night shifts
- Basic computer skills and familiarity with CRM or billing systems is a plus
Compensation & Benefits
- Basic Salary
- Commissions based on performance
- Bonuses and incentives
- Professional and supportive work environment
- Growth opportunities within the organization
Job Type: Full-time
Pay: Rs60,00.00 – Rs150,00.00 per month
Work Location: In person
Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company Address
| Province | Punjab |
| City | Rawalpindi Gpo |
| Google Map | Google Map |
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