Job Vacancy Islamabad, Islamabad Capital Territory Position Call Center Quality Assurance Specialist at ASK Development Limited
Welcome to our job portal. ASK Development Limited is offering exciting opportunities for the position of Call Center Quality Assurance Specialist in Islamabad. We are currently seeking Full-time candidates.
We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with ASK Development Limited, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with ASK Development Limited. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | ASK Development Limited |
| Position: | Call Center Quality Assurance Specialist |
| City: | Islamabad, Islamabad Capital Territory |
| Province: | Islamabad Capital Territory |
| Education: | Confidential |
| Salary: | PKR 60.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
Job Description
We are looking for a dynamic individual to ensure authentic and error free evaluation of Customer care Sub departments. Candidates should demonstrate the ability to work under pressure, along with proven leadership qualities and analytical skills.
- To ensure timely development and sharing of Parameters/Scorecards/SLA reports as per defined timelines.
- To develop & update the Service Quality Scorecard Models for all customer care departments.
- To develop analytical reports/presentations and dashboards of respective customer care departments on a regular basis.
- To ensure that he/she is updated regarding Products and Services by appearing in monthly Quiz.
- Ability to work on multiple tasks and achieving assigned targets
- Ensure proper behavior/ discipline/ grooming .
- Adhering to the company policies, procedures, and code of conduct.
Education & Skills:
- Minimum Bachelor degree from a reputable/HEC recognized university, Master degree would be preferred.
- Moderate to advance level excel skills and can prepare PowerPoint presentation.
Relevant Experience:
Minimum 2 years of experience
Personal Characteristics & Behaviors
- Proactive approach and a clear vision in executing responsibilities.
- Should possess strong decision-making Skills, strong analytical Skills.
- Must be flexible to changes in their schedule to fit the business needs, including weekends.
- Proficient computer skills, especially Microsoft Office applications (Word, Excel, and PowerPoint).
Job Type: Full-time
Pay: Rs60,00.00 – Rs70,00.00 per month
Education:
- Bachelor’s (Required)
Experience:
- Executive Quality Evaluation: 2 years (Required)
Work Location: In person
Benefit
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Islamabad Capital Territory |
| City | Islamabad |
| Google Map | Google Map |
Apply for Job
Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.
Applying for jobs is free of charge.
We hope you get the desired job.
If you come across any suspicious job listings, please report them to us.
