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Job Vacancy Lahore, Punjab Position Customer Support Representative at Biztekapps

Biztekapps company logo
Published 4 days ago

Welcome to our job portal. Biztekapps is offering exciting opportunities for the position of Customer Support Representative in Lahore. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Biztekapps, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Biztekapps. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Biztekapps
Position:Customer Support Representative
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 70.000 - PKR 75.000 per Month
Job Type:Full-time

Job Description

Pay: 75,00.00 (PKR) plus Commissions

Job description:

About Biztek

Biztek is a printing, packaging, and manufacturing company serving clients in the US market. We are not a call center, we are a manufacturing driven business offering longterm career growth, stability and professional development in international sales and client success.

Job Overview

We are looking for a Customer Success Agent who will directly deal with US based clients, manage ongoing customer relationships and support sales activities. The role involves handling company provided clients as well as developing and managing personal client portfolios over time.

Biztek offers complete 3 months of structured training, after which the candidate will be capable of generating leads and closing sales under the mentorship of the Floor Manager and Head of Department.

This role is ideal for freshers and undergraduates who want to start their career in the US market within a professional manufacturing environment.

Key Responsibilities

  • Communicate with US based clients via email, chat and calls.
  • Manage and maintain long term relationships with company clients.
  • Understand client requirements related to printing and packaging products.
  • Assist in sales, quotations, follow ups and order processing.
  • Generate and manage personal leads after completing training.
  • Ensure customer satisfaction and timely coordination with internal teams.
  • Maintain records of client interactions and sales activities.
  • Meet monthly performance and client success targets.

Training & Growth

  • 3 months of complete training provided by company.
  • Hands on mentorship from Floor Manager and Head of Department.
  • Training includes product knowledge, US market communication, sales techniques and CRM usage.
  • Clear career growth path in sales, account management and customer success.

Eligibility & Requirements

  • Freshers and undergraduates are highly encouraged to apply.
  • Strong English communication skills (verbal & written).
  • Willingness to work in the night shift (7 PM – 5 AM)
  • Basic computer skills and eagerness to learn.
  • Confident, professional and customer focused attitude.

Job Type: Full-time

Application Question(s):

  • Would you be able to work onsite for the night shift?

Work Location: In person

Job Type: Full-time

Pay: Rs70,00.00 – Rs75,00.00 per month

Work Location: In person

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
Google Map Google Map

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Company Information

Biztekapps

Biztekapps is a leading technology company based in Pakistan, specializing in mobile app development and software solutions. Committed to delivering innovative and user-friendly applications, Biztekapps serves a diverse range of clients across various industries. With a focus on quality and customer satisfaction, the company leverages the latest technologies to create customized digital solutions that drive business success. Their team of skilled professionals continuously strives to enhance user experience and streamline operations for their clients.