Job Vacancy Karachi, Sindh Position Customer Service Representative at Bizwave Consultancy Pvt Ltd

Bizwave Consultancy Pvt Ltd is currently accepting applications for the role of Customer Service Representative in Karachi. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Bizwave Consultancy Pvt Ltd, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:	Bizwave Consultancy Pvt Ltd
Position:	Customer Service Representative
City:	Karachi, Sindh
Province:	Sindh
Education:	Confidential
Salary:	PKR 60.000 - PKR 90.000 per Month
Job Type:	Full-time

Job Description

Customer Service Representative (Female)

Company: BizWave Consultancy

Industry: Real Estate

Work Mode: Remote (Karachi, Pakistan) – Supporting UAE Operations

Employment Type: Full-time

About the Role

BizWave Consultancy is seeking a dynamic and results-driven Customer Service Representative (Female) to support our UAE-based real estate clients while operating remotely from our Karachi office. This role serves as the first point of contact for clients and plays a key part in delivering exceptional customer experience through professional communication and efficient issue resolution.

Key Responsibilities

• Handle inbound and outbound calls, emails, and chat inquiries from clients
• Provide accurate and timely information regarding projects, services, and payment details
• Maintain and update customer records in CRM systems
• Coordinate with UAE-based Sales, Finance, and Operations teams to resolve client issues
• Address customer concerns promptly and escalate complex cases when required
• Document all client interactions and ensure proper follow-ups
• Build strong client relationships and maintain high customer satisfaction levels

Qualifications & Skills

• Bachelor’s degree (preferred)
• Previous experience in customer service, call center, or client support roles

(Real estate experience is a plus)

• Excellent verbal and written communication skills in English

(Arabic language skills are an advantage)

• Strong interpersonal, problem-solving, and customer-handling skills
• Proficiency in MS Office and CRM systems
• Ability to multitask and work effectively in a fast-paced environment

What We Offer

• Competitive salary package (PKR)
• Professional office environment in Karachi
• Exposure to international (UAE) real estate operations
• Career growth and learning opportunities

Note

Preference will be given to qualified female candidates.

Job Type: Full-time

Pay: Rs60,00.00 – Rs90,00.00 per month

Experience:

• Real Estate: 2 years (Required)
• Property Selling: 2 years (Preferred)

Language:

• English Proficient (Required)

Work Location: In person

Benefit

• Access to the latest technology
• Recognition and performance awards
• Professional training
• Collaborative work environment
• Professional networking opportunities
• Skill development
• Work-life balance
• Valuable work experience
• Opportunities for promotion
• Opportunities to contribute to business growth

Requirements

• Minimum Age of 18 Years
• Basic Computer Skills
• Physically and Mentally Healthy
• Experience in the Related Field (Preferred)
• Minimum Education of High School Diploma
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Sindh
City	Karachi
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