Job Vacancy Lahore, Punjab Position Technical Customer Support Officer at Brain Telecommunication Ltd
Brain Telecommunication Ltd is excited to announce openings for the position of Technical Customer Support Officer in Lahore. We are currently offering Full-time opportunities.
We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.
At Brain Telecommunication Ltd, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.
Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Brain Telecommunication Ltd.
Job Information
| Company: | Brain Telecommunication Ltd |
| Position: | Technical Customer Support Officer |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 42.000 per Month |
| Job Type: | Full-time |
Job Description
We are hiring a Customer Support Executive (Technical) to join our 1st Layer support team at Brain Telecommunication Ltd. You will connect our customers with technical teams, providing immediate support for service-related issues and performing basic diagnostics.
Key Responsibilities:
- Manage customer complaints and service requests related to network issues.
- Create service requests in Oracle-based ERP.
- Conduct initial technical assessments and troubleshooting.
- Log and update tickets accurately in the support system.
- Communicate service status and resolutions clearly to customers.
Requirements:
- Bachelor’s degree or Diploma in Telecommunications or IT.
- 1–2 years of customer or technical support experience in telecom.
- Basic knowledge of telecom networks and diagnostics tools.
- Lahore residents only.
Job Type: Full-time | Pay: From Rs42,00.00/month
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- No Criminal Record
- Experience in the Related Field (Preferred)
- Good Communication Skills
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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