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Job Vacancy Karachi Shahra-E-Faisal, Sindh Position Call Center Workforce Administrator at Call Cafe

Call Cafe company logo
Published 5 hours ago

Call Cafe is currently accepting applications for the role of Call Center Workforce Administrator in Karachi Shahra-E-Faisal. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Call Cafe, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Call Cafe
Position:Call Center Workforce Administrator
City:Karachi Shahra-E-Faisal, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 20.000 - PKR 50.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Call Center Workforce Administrator to join our dynamic team. In this role, you will be responsible for managing workforce scheduling, optimizing staffing levels, and ensuring that our call center operates efficiently.

The ideal candidate should have excellent analytical skills, a strong understanding of workforce management tools, and the ability to work collaboratively with various teams. You will monitor agent performance, analyze call data, and implement strategies to improve service levels.

If you are detail-oriented, proactive, and passionate about enhancing customer service experience, we would love to hear from you!

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi Shahra-E-Faisal
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Company Information

Call Cafe

Call Cafe is a modern coffee shop located in Pakistan, offering a unique blend of quality brews and a cozy atmosphere. With its commitment to excellence, it serves a variety of specialty coffees, teas, and delicious snacks, catering to the needs of coffee enthusiasts and casual visitors alike. The cafe is designed to be a perfect spot for relaxation, socializing, or working, featuring free Wi-Fi and comfortable seating. Call Cafe aims to create a welcoming community space where everyone can enjoy great beverages and connect with friends or colleagues.