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Job Vacancy Lahore, Punjab Position Customer Support Analyst at Contour Software

Contour Software company logo
Published 1 day ago

Contour Software is currently accepting applications for the role of Customer Support Analyst in Lahore. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Contour Software, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Contour Software
Position:Customer Support Analyst
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 20.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

We are seeking a skilled Customer Support Analyst to join our dynamic team. In this role, you will be responsible for providing exceptional support to our customers by addressing inquiries, resolving issues, and ensuring satisfaction with our products and services.

The ideal candidate should have excellent communication skills, a strong problem-solving ability, and a background in customer service. Familiarity with troubleshooting software and hardware issues is a plus.

Your main duties will include responding to customer queries via phone, email, and chat, documenting support interactions, and contributing to team efforts to improve service delivery.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

Contour Software

Contour Software is a prominent technology and software development company based in Pakistan, specializing in delivering tailored software solutions to various industries. With a team of skilled professionals, the company focuses on innovation, quality, and customer satisfaction. Contour Software partners with global enterprises to enhance their operational efficiency and elevate user experiences through cutting-edge software products and services, making it a key player in Pakistan’s tech landscape.