Job Vacancy Karachi, Sindh Position Live Chat Representative at DubaiMachines – An Athar Business Machines FZE…

DubaiMachines.com - An Athar Business Machines FZE... is excited to announce openings for the position of Live Chat Representative in Karachi. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At DubaiMachines.com - An Athar Business Machines FZE..., we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with DubaiMachines.com - An Athar Business Machines FZE....

Job Information

Company:	DubaiMachines – An Athar Business Machines FZE…
Position:	Live Chat Representative
City:	Karachi, Sindh
Province:	Sindh
Education:	Confidential
Salary:	PKR 50.000 - PKR 60.000 per Month
Job Type:	Full-time

Job Description

We at Dubaimachines.com, a venture of Athar Business Machines FZE are looking for an energetic and customer-centric Live Chat Support Representative who will be handling the live website chat for multiple domains and the target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

IMPORTANT: ENGLISH IN SPOKEN AND WRITTEN IS A MUST

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

OFFICE TIMING: 09:00AM TO 07:00PM [+2 hour as per the alternative days roster]

WORKING DAYS: MONDAY TO SATURDAY (only male candidates)

Job Type: Full-time

Pay: Rs50,00.00 – Rs60,00.00 per month

Application Question(s):

• Do you have any international customer support experience?
• Are you good with meeting targets?
• How good is your typing skills?
• Are you good with pressure handling?

Education:

• Intermediate (Preferred)

Experience:

• customer support: 1 year (Required)
• live chat: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Benefit

• Opportunities to contribute to business growth
• Skill development
• Work-life balance
• Access to the latest technology
• Collaborative work environment
• Professional training
• Professional networking opportunities
• Opportunities for promotion
• Recognition and performance awards
• Valuable work experience

Requirements

• Willing to Be Placed in the Designated Work Location
• Minimum Education of High School Diploma
• Good Communication Skills
• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• No Criminal Record
• Able to Work in a Team

Company Address

Province	Sindh
City	Karachi
Google Map	Google Map