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Job Vacancy Gulberg Colony, Punjab Position Chat Support Agents at Firm Tech Services

Firm Tech Services company logo
Published 3 days ago

Firm Tech Services is inviting applications for the role of Chat Support Agents in Gulberg Colony. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Firm Tech Services operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Firm Tech Services
Position:Chat Support Agents
City:Gulberg Colony, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 35.000 - PKR 45.000 per Month
Job Type:Full-time

Job Description

Firm Tech Services is seeking motivated Chat Support Officers for morning, evening, and night shifts at our Gulberg Lahore office.

Responsibilities:

  • Respond to customer queries promptly and accurately.
  • Identify customer needs and assist them in using specific features.
  • Monitor customer complaints on social media and liaise with relevant departments.
  • Collect customer feedback to share with our Product, Sales, and Marketing teams.

Qualifications:

  • Bachelor’s degree or equivalent.
  • Experience in Chat Support or a similar role is a plus.
  • Strong written and verbal communication skills.

Job Type: Full-time

Pay: Rs35,00.00 – Rs45,00.00 per month

Work Location: In-person

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Gulberg Colony
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Company Information

Firm Tech Services

Firm Tech Services, located in Pakistan, is a leading technology solutions provider specializing in IT services and software development. With a commitment to innovation and quality, the company offers a broad range of services, including web development, mobile application creation, and IT consultancy. Firm Tech Services aims to empower businesses by delivering customized solutions that enhance operational efficiency and drive growth. Their expert team is dedicated to staying at the forefront of technology trends, ensuring clients receive the best service possible.