Job Vacancy Lahore, Punjab Position Customer Success Specialist at Formulatrix
Formulatrix is currently hiring for the role of Customer Success Specialist located in Lahore. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Formulatrix invites interested applicants to submit their applications.
Job Information
| Company: | Formulatrix |
| Position: | Customer Success Specialist |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 35.000 - PKR 140.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a Customer Success Specialist to build strong customer relationships, guide onboarding, ensure product adoption, resolve issues, and drive retention. You will proactively engage customers, monitor account health, gather feedback, and coordinate with sales and product teams to optimize outcomes. Ideal candidates have excellent communication, problem-solving skills, CRM experience (e.g., Salesforce), and a customer-first mindset. KPI focus: retention, satisfaction, and churn reduction. Bachelor’s degree preferred. This is an opportunity to influence product direction and help customers achieve measurable value.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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