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Job Vacancy Islamabad, Islamabad Capital Territory Position Customer Service Specialist at HRPSP – Your Strategic HR Partner

HRPSP - Your Strategic HR Partner company logo
Published 2 weeks ago

HRPSP - Your Strategic HR Partner is inviting applications for the role of Customer Service Specialist in Islamabad. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

HRPSP - Your Strategic HR Partner operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:HRPSP – Your Strategic HR Partner
Position:Customer Service Specialist
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 37.000 per Month
Job Type:Full-time

Job Description

Join HRPSP – Your Strategic HR Partner and play a vital role in enhancing customer satisfaction through exceptional service. We are looking for a motivated Customer Service Specialist to manage customer inquiries via our social media channels.

Key Responsibilities:

  • Respond to customer inquiries on social media promptly and accurately.
  • Provide personalized service for a delightful experience.
  • Understand customer needs and deliver suitable solutions.
  • Escalate issues to supervisors when necessary.
  • Maintain accurate records of interactions.
  • Offer feedback to enhance customer experience.

Requirements:

  • Bachelor’s degree with social media or customer service experience preferred.
  • Excellent written English communication skills.
  • Strong multitasking abilities in a fast-paced environment.
  • Creative problem-solving skills.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Islamabad Capital Territory
City Islamabad
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Company Information

HRPSP – Your Strategic HR Partner

HRPSP is a leading human resource consultancy based in Pakistan, dedicated to providing strategic HR solutions tailored to meet the unique needs of businesses. With a team of experienced professionals, HRPSP offers services in talent acquisition, workforce planning, training, and development. Our focus is on empowering organizations to optimize their human capital, enhance employee performance, and drive sustainable growth. Committed to excellence, HRPSP partners with clients to cultivate a strategic advantage through effective HR practices, making us an essential ally in navigating today’s dynamic business landscape.