Job Vacancy Karachi, Sindh Position International Customer Service Representative at ibex Global
ibex Global is excited to announce openings for the position of International Customer Service Representative in Karachi. We are currently offering Full-time opportunities.
We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.
At ibex Global, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.
Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with ibex Global.
Job Information
| Company: | ibex Global |
| Position: | International Customer Service Representative |
| City: | Karachi, Sindh |
| Province: | Sindh |
| Education: | Confidential |
| Salary: | PKR 65.000 - PKR 115.000 per Month |
| Job Type: | Full-time |
Job Description
Job Summary:
We are seeking a motivated and customer-focused International Customer Service Representative to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.
Key Responsibilities:
Handle inbound customer interactions for international clients via calls or chat
Provide accurate information regarding products, services, and policies
Resolve customer inquiries, complaints, and technical/basic service issues in a timely manner
Maintain detailed and accurate records of customer interactions in CRM systems
Meet individual and team performance targets, including quality and productivity metrics
Escalate complex issues to relevant departments when required
Maintain a high level of customer satisfaction and professionalism at all times
Job Types: Full Time
Work Location: In person
Job Type: Full-time
Pay: Rs65,00.00 – Rs115,00.00 per month
Work Location: In person
Benefit
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Professional training
- Work-life balance
- Professional networking opportunities
- Valuable work experience
- Access to the latest technology
- Recognition and performance awards
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Sindh |
| City | Karachi |
| Google Map | Google Map |
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