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Job Vacancy Karachi Shahra-E-Faisal, Sindh Position International Customer Services Specialist at Ibex

Ibex company logo
Published 4 days ago

Ibex is currently hiring for the role of International Customer Services Specialist located in Karachi Shahra-E-Faisal. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Ibex invites interested applicants to submit their applications.

Job Information

Company:Ibex
Position:International Customer Services Specialist
City:Karachi Shahra-E-Faisal, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 65.000 - PKR 115.000 per Month
Job Type:Full-time

Job Description

Ibex seeks a full-time, on-site International Customer Services Specialist in Karachi Division. You will manage customer inquiries via phone and email, troubleshoot issues, provide product and service information, escalate complex cases, and maintain accurate CRM records. Ideal candidates have excellent communication and problem-solving skills, experience with CRM systems, strong organization and multitasking abilities, and a customer-focused attitude. High school diploma required; college degree preferred. Position is a 6-month contract. Salary: Rs65,00–Rs115,00 per month.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Sindh
City Karachi Shahra-E-Faisal
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Company Information

Ibex

Ibex is a leading business process outsourcing (BPO) company based in Pakistan, specializing in delivering high-quality customer service and support solutions. Established to cater to global clients, Ibex leverages cutting-edge technology and a talented workforce to enhance customer engagement and satisfaction. With a focus on innovation and operational excellence, Ibex has earned a reputation for its commitment to clients across various industries, including telecommunications, e-commerce, and finance. The company’s mission is to transform customer experiences while driving growth for its partners in a competitive market.