Job Vacancy Lahore, Punjab Position Customer Service Representative at iTechNets

iTechNets is excited to announce openings for the position of Customer Service Representative in Lahore. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At iTechNets, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with iTechNets.

Job Information

Company:	iTechNets
Position:	Customer Service Representative
City:	Lahore, Punjab
Province:	Punjab
Education:	Confidential
Salary:	PKR 100.000 per Month
Job Type:	Full-time

Job Description

About Us:

itechents is a tech company providing IT trainings & certifications in various IT domains like, cloud computing, devops automation, storage, cyber security, and many more.

Position Overview:

As the customer services representative, you will play a pivotal role in attracting new customers and driving growth for our company. You will be responsible for developing and implementing a comprehensive lead generation strategy to enhance our outreach efforts and expand our business.

Responsibilities:

• Research and identify new lead opportunities using various platforms such as LinkedIn, Facebook, and other lead generation platforms.
• Conduct outreach through email campaigns and cold calls to engage potential leads.
• Maintain and update files with accurate lead information.
• Develop and execute innovative strategies for identifying and engaging potential customers via LinkedIn outreach and email outreach.
• Spearhead lead generation campaigns from conception to execution.
• Regularly report on the progress of lead generation initiatives to management, providing insights into key metrics, trends, and opportunities for improvement. Utilize data-driven analysis to refine strategies and achieve targets.
• Utilize excellent communication and advertisement skills to effectively manage marketing activities and present our services to interested audiences.
• Analyze, plan and implement resource requirements necessary to achieve targeted revenues and volume by working closely with the operations/business services management team and country management team.
• Prioritize effectively, keep track of monthly progress and ensure thorough follow-up and be systematic in approach.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or related field.
• Minimum 2 year proven experience as a customer services representative or similar role, with a track record of driving successful lead generation campaigns and achieving measurable results.
• In-depth knowledge of lead generation techniques, lead management systems, and marketing automation tools.
• Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions to optimize campaign performance.
• Excellent communication skills, both verbal and written, with the ability to effectively present and articulate ideas to diverse audiences.
• Creative thinking and problem-solving abilities, with a focus on innovation and continuous improvement.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously and meeting deadlines.

Job Type: Full-time (remote)

Experience:

IT Lead Generation: 2 years (Required)

Job Type: Full-time

Pay: From Rs100,00.00 per month

Work Location: In person

Benefit

• Opportunities for promotion
• Access to the latest technology
• Professional networking opportunities
• Valuable work experience
• Work-life balance
• Recognition and performance awards
• Professional training
• Collaborative work environment
• Skill development
• Opportunities to contribute to business growth

Requirements

• Good Communication Skills
• No Criminal Record
• Minimum Education of High School Diploma
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Physically and Mentally Healthy
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location
• Experience in the Related Field (Preferred)

Company Address

Province	Punjab
City	Lahore
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