Job Vacancy Rawalpindi, Punjab Position Performance Monitoring at Translation Empire
Translation Empire is currently seeking applicants for the position of Performance Monitoring in Rawalpindi. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
Translation Empire, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
| Company: | Translation Empire |
| Position: | Performance Monitoring |
| City: | Rawalpindi, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 55.000 - PKR 220.000 per Month |
| Job Type: | Full-time |
Job Description
Translation Empire is seeking a skilled Performance Monitoring specialist to enhance our contact center operations. The successful candidate will analyze call center performance and develop actionable plans to enhance service delivery.
Your responsibilities will include:
- Conducting in-depth performance analysis and reporting.
- Managing and resolving escalations promptly.
- Evaluating customer communications for service quality and adherence to policies.
- Recommending improvements to call center processes.
- Developing training materials for team members.
- Conducting research on customer engagements.
If you are detail-oriented and passionate about optimizing performance, we want to hear from you!
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company Address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
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