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Job Vacancy Rawalpindi, Punjab Position Call Center Specialist at Perfect Group

Perfect Group company logo
Published 12 hours ago

Perfect Group is currently seeking applicants for the position of Call Center Specialist in Rawalpindi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Perfect Group, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Perfect Group
Position:Call Center Specialist
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 45.000 - PKR 180.000 per Month
Job Type:Full-time

Job Description

Perfect Group is seeking a Call Center Specialist to efficiently manage inbound and outbound calls. The ideal candidate will be an excellent communicator, patient, and a skilled problem-solver.

Key Responsibilities:

– Manage high volumes of customer calls.

– Actively listen to customer concerns and provide effective solutions.

– Adhere to communication scripts and company procedures.

– Maintain detailed records of customer interactions.

– Meet individual/team targets for customer satisfaction.

– Escalate complex issues when necessary.

Requirements:

– Previous experience in a call center or customer service role preferred.

– Strong communication skills and ability to remain calm under pressure.

– Basic computer knowledge with CRM familiarity.

– Fluent in English.

Why Join Us?

Supportive team environment, competitive salary, and training opportunities.

Time: 6 PM to 3 AM

Location: Rawalpindi (In-person required)

Application Deadline: 28/07/2025

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

Perfect Group

Perfect Group is a prominent company based in Pakistan, renowned for its commitment to quality and innovation. Established with the vision of providing exceptional products and services, the company operates across various sectors, including manufacturing and export. With a focus on sustainability and customer satisfaction, Perfect Group has built a strong reputation both locally and internationally. The company’s dedication to excellence drives its continuous growth and development, making it a leader in its field.