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Job Vacancy Lahore, Punjab Position Customer Support Representative at iTech Solutions

iTech Solutions company logo
Published 2 weeks ago

iTech Solutions is excited to announce openings for the position of Customer Support Representative in Lahore. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At iTech Solutions, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with iTech Solutions.

Job Information

Company:iTech Solutions
Position:Customer Support Representative
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 80.000 - PKR 100.000 per Month
Job Type:Full-time

Job Description

Position: Customer Support Representative

Company: iTech Solutions

Shift Timing: 08:00 PM to 05:00 AM (PST) – Fixed Night Shift

Saturday & Sunday OFF

Pay: Rs80,00.00 – Rs100,00.00 per month

Key Responsibilities:

  • Handle inbound and outbound calls professionally.
  • Provide detailed service information to customers.
  • Address inquiries and complaints efficiently.
  • Maintain accurate logs in the CRM system.
  • Identify and escalate recurring issues.

Experience: Minimum 1 year in a call center or customer support.

Required Skills: Strong verbal communication, active listening, multitasking, and problem-solving abilities.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

iTech Solutions

iTech Solutions is a leading technology company based in Pakistan, specializing in innovative software development and IT consulting services. With a dedicated team of experts, iTech Solutions delivers tailored solutions to meet the unique needs of businesses across various industries. Committed to quality and customer satisfaction, the company harnesses cutting-edge technology to drive efficiency and growth. Whether it’s mobile applications, web development, or enterprise software, iTech Solutions strives to empower clients with the tools they need to succeed in today’s digital world.