Job Vacancy Lahore, Punjab Position Call Center Team Lead at Abacus Outsourcing
Abacus Outsourcing is currently accepting applications for the role of Call Center Team Lead in Lahore. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
Abacus Outsourcing, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | Abacus Outsourcing |
| Position: | Call Center Team Lead |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 80.000 - PKR 120.000 per Month |
| Job Type: | Full-time |
Job Description
About Abacus
For 40+ years, Abacus has been at the forefront of digital transformation, offering innovative business solutions and a culture centered around integrity and collaboration.
Role Overview
We are seeking a Call Center Team Lead to manage daily BPO operations, ensuring outstanding team performance and customer experiences.
Key Responsibilities:
Supervise call center agents, monitor KPIs, ensure SLA compliance, handle escalations, and provide coaching.
Qualifications:
Minimum 1 year team lead experience in a BPO, strong leadership skills, and a Bachelor’s degree.
Perks:
38 paid leaves, medical benefits, and a growth-oriented work culture.
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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