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Job Vacancy Islamabad, Islamabad Capital Territory Position Manager Customer Experience at SmartTalent

SmartTalent company logo
Published 3 weeks ago

SmartTalent is currently hiring for the role of Manager Customer Experience located in Islamabad. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, SmartTalent invites interested applicants to submit their applications.

Job Information

Company:SmartTalent
Position:Manager Customer Experience
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 250.000 per Month
Job Type:Full-time

Job Description

SmartTalent is seeking a highly motivated and experienced Customer Service Manager to lead our customer support team. The ideal candidate will develop service procedures, implement customer loyalty programs, and ensure high customer satisfaction while managing day-to-day operations.

Key Responsibilities:

  • Lead and mentor the customer service team across various channels.
  • Develop and implement customer service policies.
  • Monitor team performance using KPIs.
  • Handle escalated customer complaints professionally.
  • Collaborate with cross-functional teams.

Requirements:

Bachelor’s Degree, 3-4 Years Experience, Full-time, Pay: Rs250,00/month, Work Location: On the road.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Islamabad Capital Territory
City Islamabad
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Company Information

SmartTalent

SmartTalent is a leading recruitment and staffing firm based in Pakistan, dedicated to connecting skilled professionals with top-tier companies. With a focus on innovation and excellence, SmartTalent offers tailored solutions for organizations seeking to enhance their workforce. The company utilizes advanced technology and data-driven strategies to streamline the hiring process, ensuring a perfect match between talent and opportunity. Committed to providing exceptional customer service, SmartTalent aims to empower both employers and job seekers in achieving their goals.