Job Vacancy Islamabad, Islamabad Capital Territory Position Manager Customer Experience at SmartTalent
SmartTalent is currently hiring for the role of Manager Customer Experience located in Islamabad. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, SmartTalent invites interested applicants to submit their applications.
Job Information
| Company: | SmartTalent |
| Position: | Manager Customer Experience |
| City: | Islamabad, Islamabad Capital Territory |
| Province: | Islamabad Capital Territory |
| Education: | Confidential |
| Salary: | PKR 250.000 per Month |
| Job Type: | Full-time |
Job Description
SmartTalent is seeking a highly motivated and experienced Customer Service Manager to lead our customer support team. The ideal candidate will develop service procedures, implement customer loyalty programs, and ensure high customer satisfaction while managing day-to-day operations.
Key Responsibilities:
- Lead and mentor the customer service team across various channels.
- Develop and implement customer service policies.
- Monitor team performance using KPIs.
- Handle escalated customer complaints professionally.
- Collaborate with cross-functional teams.
Requirements:
Bachelor’s Degree, 3-4 Years Experience, Full-time, Pay: Rs250,00/month, Work Location: On the road.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Minimum Age of 18 Years
- Basic Computer Skills
- Physically and Mentally Healthy
- Experience in the Related Field (Preferred)
- Minimum Education of High School Diploma
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Islamabad Capital Territory |
| City | Islamabad |
| Google Map | Google Map |
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