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Job Vacancy Lahore, Punjab Position Customer Service Representative at Abendsoft

Abendsoft company logo
Published 13 hours ago

Abendsoft is currently hiring for the role of Customer Service Representative located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Abendsoft invites interested applicants to submit their applications.

Job Information

Company:Abendsoft
Position:Customer Service Representative
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 20.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

Abendsoft seeks a skilled Customer Service Representative with excellent written and verbal English to manage customer emails and tickets promptly. You will resolve enquiries on Shopify, keep inboxes low, and respond within 12 working hours. Responsibilities: handle tickets professionally, think critically to retain customers, report complaint patterns, meet daily email targets while maintaining quality, and use Excel and ChatGPT. Requirements: Shopify experience, prior email-based customer support in a fast-paced environment, and availability to work on-site in Lahore (Johar Town) Monday–Friday plus one weekend day, 12pm–9pm. Full-time position.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

Abendsoft

Abendsoft is a leading software development company located in Pakistan, dedicated to providing innovative technology solutions. With a focus on delivering high-quality software products and services, Abendsoft caters to various industries, empowering businesses to achieve digital transformation. Their team of skilled professionals excels in custom software development, mobile applications, and IT consulting. Committed to excellence and customer satisfaction, Abendsoft continues to drive technological advancements and foster growth for its clients in an ever-evolving digital landscape.