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Job Vacancy Islamabad, Islamabad Capital Territory Position Customer Success Manager at Touchstone Communications

Touchstone Communications company logo
Published 6 hours ago

Touchstone Communications is inviting applications for the role of Customer Success Manager in Islamabad. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Touchstone Communications operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Touchstone Communications
Position:Customer Success Manager
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 45.000 - PKR 180.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Success Manager to drive customer satisfaction, retention, and growth. You will onboard new clients, manage relationships, develop success plans, monitor metrics, and coordinate with sales and product teams to resolve issues. The ideal candidate has 3+ years in customer success or account management, strong communication and problem-solving skills, experience with SaaS or tech platforms, and a data-driven mindset. If you are proactive, customer-focused, and thrive in cross-functional teams, join us to help customers succeed and grow.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Islamabad Capital Territory
City Islamabad
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Company Information

Touchstone Communications

Touchstone Communications is a leading telecommunications company based in Pakistan, dedicated to providing innovative communication solutions. Established to enhance connectivity, the company offers a wide range of services including call center solutions, digital marketing, and IT support. With a commitment to excellence and customer satisfaction, Touchstone Communications strives to elevate the telecommunications landscape in Pakistan, enabling businesses to thrive in a competitive environment. Through advanced technology and skilled professionals, the company continues to make significant contributions to the industry.