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Job Vacancy Karachi, Sindh Position Senior Customer Support Representative at ABS International

ABS International company logo
Published 2 days ago

ABS International is currently accepting applications for the role of Senior Customer Support Representative in Karachi. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

ABS International, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:ABS International
Position:Senior Customer Support Representative
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 30.000 - PKR 120.000 per Month
Job Type:Full-time

Job Description

Join us as a Senior Customer Support Representative to lead customer care, resolve complex issues, and mentor junior agents. You will manage escalations, maintain high satisfaction scores, and optimize support processes. Requirements: 3+ years in customer support, strong communication, CRM experience (Zendesk or similar), problem-solving, and ability to work flexible hours. Preferred: team leadership and data-driven mindset. We offer competitive salary, professional development, and a collaborative environment. Apply if you’re proactive, customer-focused, and ready to improve our support experience.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

ABS International

ABS International is a prominent company based in Pakistan, specializing in providing a diverse range of services, including logistics, supply chain management, and trade facilitation. With a commitment to excellence, ABS International leverages its extensive network and industry expertise to deliver tailored solutions that meet the unique needs of its clients. The company is dedicated to fostering long-term relationships and driving growth in the regional market, making it a trusted partner for businesses seeking reliable support in international trade and logistics.