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Job Vacancy Karachi, Sindh Position Customer Care Representative at The Citizens Foundation (TCF)

The Citizens Foundation (TCF) company logo
Published 2 weeks ago

Welcome to our job portal. The Citizens Foundation (TCF) is offering exciting opportunities for the position of Customer Care Representative in Karachi. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with The Citizens Foundation (TCF), we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with The Citizens Foundation (TCF). Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:The Citizens Foundation (TCF)
Position:Customer Care Representative
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 50.000 - PKR 200.000 per Month
Job Type:Full-time

Job Description

Join The Citizens Foundation (TCF) as a Customer Care Representative. Handle high volumes of inbound/outbound calls, emails, and WhatsApp professionally; provide accurate product, service, and policy information; listen, resolve complaints, and escalate complex issues; document interactions and meet performance targets; follow scripts, guidelines, and schedules. Required: strong MS Office and internet skills, excellent written and spoken English and Urdu, attentive listening, calm and polite communication, organization, attention to detail, and multitasking. Education: BA/B.Com/BSc (14 years). Experience: minimum 1 year. Job type: Full-time, in-person. Application questions: What is your current salary? What is your expected salary?

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

The Citizens Foundation (TCF)

The Citizens Foundation (TCF) is a non-profit organization based in Pakistan dedicated to providing quality education to underprivileged children. Established in 1995, TCF builds and operates schools in urban and rural areas, aiming to empower communities through learning. With a commitment to inclusivity, TCF serves students from diverse backgrounds, focusing on gender equality and holistic development. Through innovative educational programs and community engagement, TCF strives to break the cycle of poverty and foster a brighter future for the next generation.