Job Vacancy Lahore, Punjab Position Healthcare Customer Care Executive at HRMD Management, LLC
Welcome to our job portal. HRMD Management, LLC is offering exciting opportunities for the position of Healthcare Customer Care Executive in Lahore. We are currently seeking Full-time candidates.
We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with HRMD Management, LLC, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with HRMD Management, LLC. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | HRMD Management, LLC |
| Position: | Healthcare Customer Care Executive |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 65.000 - PKR 100.000 per Month |
| Job Type: | Full-time |
Job Description
Job Description:
We are seeking a motivated and enthusiastic individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. This role requires strong communication skills, problem-solving abilities, and a dedication to delivering excellent service.
Work On-site in Lahore
Night shift
Responsibilities:
- Handle incoming patient inquiries via phone, email, and chat.
- Assist patiens with service information, order placement, and issue resolution.
- Identify and escalate complex issues to the appropriate departments for resolution.
- Maintain a high level of professionalism and patient satisfaction in all interactions.
- Follow up with patients to ensure inquiries are resolved satisfactorily.
- Document customer interactions and maintain accurate records in our CRM system.
- Collaborate with other team members to improve overall customer service and satisfaction.
Requirements:
- Proven experience in a customer care role in the USA Healthcare field.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite.
- High school diploma or equivalent; additional education in customer care or related field is a plus.
Job Type: Full-time
Pay: Rs65,00.00 – Rs100,00.00 per month
Application Question(s):
- Are you willing to work night shift (onsite)?
- Do you live in Lahore?
Work Location: In person
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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