Job Vacancy Islamabad, Islamabad Capital Territory Position Customer Support Specialist at Acgile (Accounting & Bookkeeping Services)

Acgile (Accounting & Bookkeeping Services) is inviting applications for the role of Customer Support Specialist in Islamabad. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Acgile (Accounting & Bookkeeping Services) operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:	Acgile (Accounting & Bookkeeping Services)
Position:	Customer Support Specialist
City:	Islamabad, Islamabad Capital Territory
Province:	Islamabad Capital Territory
Education:	Confidential
Salary:	PKR 80.000 - PKR 100.000 per Month
Job Type:	Full-time

Job Description

We are looking for a talented individual to join us as a Customer Support Specialist

Apply Now: [email protected]

Responsibilities:

• Inventory management & reconciliation
• Order to cash cycle – Fulfilment accuracy
• Monitoring order statuses, ensure timely delivery, monitor open orders and expedite where needed
• Proficiency in Excel
• Ability to quickly learn and use order processing systems with other relevant softwares
• Customer-focused, proactive, and able to work both independently and collaboratively
• · Coordinate with suppliers and vendors to procure goods and services as per customer requirements.
• · Act as the primary point of contact for customer inquiries, providing timely and professional responses.
• · Troubleshoot any issues or discrepancies related to orders, working to resolve them efficiently.
• · Maintain accurate records of orders, shipments, and inventory levels for reporting and analysis purposes.
• · Continuously evaluate and improve order processing workflows and procedures to enhance efficiency and customer satisfaction.

Qualification/Skills:

· Bachelor’s degree in business administration, supply chain management, or a related field preferred.

· Proven 3-4 Years of experience.

· Strong written and verbal communication and interpersonal skills, with the ability to interact effectively with customers.

• Fluent English communication skills, with a neutral to American accent

· Ability to work independently and collaboratively as part of a team.

· Problem-solving skills and the ability to remain calm under pressure.

· Customer-focused mindset with a commitment to delivering high-quality service.

· Knowledge of inventory management principles and practices is a plus.

Working Conditions:

Job Type: Onsite (Full-Time)

Timing: (7:00 pm to 4:00 am)

Job Type: Full-time

Pay: Rs80,00.00 – Rs100,00.00 per month

Work Location: On the road

Benefit

• Opportunities for promotion
• Access to the latest technology
• Professional networking opportunities
• Valuable work experience
• Work-life balance
• Recognition and performance awards
• Professional training
• Collaborative work environment
• Skill development
• Opportunities to contribute to business growth

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Islamabad Capital Territory
City	Islamabad
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