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Job Vacancy Islamabad, Islamabad Capital Territory Position Client Support Executive at Golden Hawk Technologies

Golden Hawk Technologies company logo
Published 2 weeks ago

Welcome to our job portal. Golden Hawk Technologies is offering exciting opportunities for the position of Client Support Executive in Islamabad. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Golden Hawk Technologies, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Golden Hawk Technologies. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Golden Hawk Technologies
Position:Client Support Executive
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 70.000 - PKR 90.000 per Month
Job Type:Full-time

Job Description

Job description:

We are seeking a Client Support Executive to join our growing team. This is a KPI-driven role, ideal for someone who is fast-paced, target-oriented, and thrives in a hustle-driven environment. The right candidate will combine client operations, sales, and after-sales support, while quickly adapting product knowledge to deliver measurable results.

Key Responsibilities:

1- Client Support & Operations

  • Act as the primary contact for clients, ensuring smooth onboarding and exceptional service.
  • Handle daily client queries and coordinate service execution to meet agreed timelines.
  • Deliver high-quality after-sales support to enhance satisfaction and retention.

2- Adaptability & Product Knowledge

  • Rapidly gain knowledge of services and effectively apply it in client interactions.
  • Stay updated on industry trends and competitor offerings to support sales targets.
  • Adjust quickly to changing priorities while staying focused on KPIs.

3- Operational Efficiency & Reporting

  • Track, monitor, and report on client interactions, service performance, and KPI progress.
  • Coordinate effectively across teams to ensure seamless service delivery.
  • Identify process improvements to boost efficiency and client satisfaction.

Key Requirements:

  • Proven experience in sales, client operations, (preferably in service industries).
  • Strong record of working in KPI/target-based roles with measurable achievements.
  • Excellent communication, relationship management, and negotiation skills.
  • Fast learner with the ability to quickly absorb and apply product/service knowledge.
  • Highly adaptable, self-motivated, and comfortable in a performance-driven, fast-paced environment.
  • Strong organizational skills to handle multiple clients and deadlines simultaneously.
  • Tech-savvy, with proficiency in CRM systems, MS Office/Google Suite, and digital communication tools.

What We Offer:

  • A dynamic and collaborative work environment that rewards performance.
  • Clear KPI-based growth path with opportunities for incentives and career progression.
  • Exposure across sales, client servicing, and operations, giving you a well-rounded skillset.
  • Competitive salary with performance bonuses.
  • Opportunity to be part of a growing services business with long-term potential

Location: DHA Phase 2, Islamabad

Timings: Rotational Shifts (5 days a week)

4:00 PM – 1:00 AM

5:00 PM – 2:00 AM

Job Type: Full-time

Pay: Rs70,00.00 – Rs90,00.00 per month

Work Location: In person

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Islamabad Capital Territory
City Islamabad
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Company Information

Golden Hawk Technologies

Golden Hawk Technologies is a Pakistan-based IT firm delivering software development, cloud and cybersecurity solutions. The company partners with businesses to streamline operations, build scalable web and mobile applications, and support digital transformation. With an emphasis on innovation, quality, and client-focused service, it serves both local and international clients.