Job Vacancy Islamabad, Islamabad Capital Territory Position User Support Specialist at Solochoicez
Solochoicez is currently hiring for the role of User Support Specialist located in Islamabad. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Solochoicez invites interested applicants to submit their applications.
Job Information
| Company: | Solochoicez |
| Position: | User Support Specialist |
| City: | Islamabad, Islamabad Capital Territory |
| Province: | Islamabad Capital Territory |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Job Summary
We are seeking a dedicated Data Entry / Help Desk Operator to manage data processing tasks and provide technical support to internal teams and clients. The role requires attention to detail, strong communication skills, and the ability to handle multiple tasks efficiently.
Responsibilities
- Enter, update, and maintain accurate data in company systems and databases.
- Respond to help desk queries from internal teams and clients in a timely manner.
- Troubleshoot basic technical issues and escalate complex problems as needed.
- Maintain documentation and logs of issues, resolutions, and data updates.
- Support team members in daily operational tasks and system usage guidance.
- Ensure compliance with data quality standards and company procedures.
Requirements
- Minimum 2 years of experience in data entry, help desk support, or administrative roles.
- 16 years of education in any relevant field.
- Strong typing and data entry skills with high accuracy.
- Basic knowledge of computers, software applications, and office tools (MS Office, Google Workspace).
- Good communication and interpersonal skills.
- Ability to prioritize tasks and work independently.
- Problem solving mindset for basic IT and operational issues.
- Attention to detail and commitment to data accuracy.
- Familiarity with ticketing systems, CRM, or database management is a plus.
Benefit
- Professional networking opportunities
- Work-life balance
- Professional training
- Recognition and performance awards
- Skill development
- Collaborative work environment
- Valuable work experience
- Access to the latest technology
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Islamabad Capital Territory |
| City | Islamabad |
| Google Map | Google Map |
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