Job Vacancy Rawalpindi, Punjab Position Call Center Representative at WEBDOC
WEBDOC is inviting applications for the role of Call Center Representative in Rawalpindi. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
WEBDOC operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | WEBDOC |
| Position: | Call Center Representative |
| City: | Rawalpindi, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 30.000 - PKR 35.000 per Month |
| Job Type: | Full-time |
Job Description
Job Location: WEBDOC Head Office, Bahria Town Phase 7, Islamabad
Shift Timings: Morning Shift(9:00 AM – 5:00 PM)
Female candidates will be preferred for this role
Position Overview
The Call Centre Representative is responsible for delivering high-quality customer service by professionally handling inbound calls, providing accurate information, and resolving customer inquiries in a timely and effective manner. The role requires strong communication skills, attention to detail, and a customer-centric approach to ensure a positive customer experience at all times.
Key Responsibilities
- Handle inbound customer calls in a professional, courteous, and efficient manner
- Provide accurate and complete information regarding company products and services
- Address and resolve customer queries, concerns, and complaints in accordance with company policies
- Maintain accurate and up-to-date call records and documentation
- Adhere to all company procedures, quality standards, and compliance requirements
- Consistently meet or exceed customer service and performance standards
- Contribute positively to team objectives and a collaborative work environment
Qualifications & Requirements
- Minimum Intermediate qualification (Bachelor’s degree preferred)
- Strong verbal communication skills in Urdu with basic proficiency in English
- Prior call centre experience is an advantage; fresh candidates are encouraged to apply
- Ability to work effectively in a fast-paced and target-driven environment
- Punctual, dependable, and able to work well as part of a team
Job Type: Full-time
Pay: Rs30,00.00 – Rs35,00.00 per month
Application Question(s):
- Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?
- Do you have prior call center experience? If yes, please specify the duration and campaign type.
Education:
- Bachelor’s (Required)
Work Location: In person
Benefit
- Professional networking opportunities
- Work-life balance
- Professional training
- Recognition and performance awards
- Skill development
- Collaborative work environment
- Valuable work experience
- Access to the latest technology
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
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