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Job Vacancy Islamabad, Federal Board Position Customer Support Executive at RTS Global Services

RTS Global Services company logo
Published 2 months ago

RTS Global Services is currently seeking applicants for the position of Customer Support Executive in Islamabad. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

RTS Global Services, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:RTS Global Services
Position:Customer Support Executive
City:Islamabad, Federal Board
Province:Federal Board
Education:Confidential
Salary:PKR 20.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

RTS GLOBAL SERVICES is dedicated to ensuring the success of our clients in their target markets. We are expanding opportunities for candidates in Pakistan. Join us in a professional environment where we nurture future leaders.

Key Responsibilities:

  • Manage inbound customer complaints and technical inquiries.
  • Make outbound calls to address queries from our website and social media.
  • Create and manage new service tickets.
  • Assist with billing-related queries.
  • Collaborate with the team to accurately handle all customer inquiries.

Requirements:

  • 1 year of experience in the US market preferred.
  • Bachelor’s degree in Marketing or Business Administration.
  • Proficient in MS Office; knowledge of ZOHO CRM is a plus.
  • High energy and eagerness to learn.

Location: Masood Arcade, IJP Road, Islamabad. Time: 6 PM – 2 AM or 7 PM – 3 AM. Salary: Rs 40,00 – Rs 50,00 per month.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Federal Board
City Islamabad
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Company Information

RTS Global Services

RTS Global Services is a prominent company based in Pakistan, specializing in diverse sectors such as logistics, supply chain management, and procurement. With a commitment to quality and efficiency, RTS Global Services aims to provide innovative solutions tailored to meet the unique needs of its clients. The company leverages advanced technology and a skilled workforce to enhance operational effectiveness, ensuring timely and reliable services. Dedicated to fostering long-term partnerships, RTS Global Services continues to drive growth and excellence in the business landscape of Pakistan.