Job Vacancy Lahore, Punjab Position Office Manager at KB FACILITIES MANAGEMENT

KB FACILITIES MANAGEMENT is inviting applications for the role of Office Manager in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

KB FACILITIES MANAGEMENT operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:	KB FACILITIES MANAGEMENT
Position:	Office Manager
City:	Lahore, Punjab
Province:	Punjab
Education:	Confidential
Salary:	PKR 35.000 - PKR 140.000 per Month
Job Type:	Full-time

Job Description

Job Title: Office Manager

Location: Office-based

Reports To: Senior Management / Director

Job Summary

The Office Manager is responsible for the overall administration, coordination, and smooth functioning of the office. This role oversees and manages a team of approximately 10 office staff, including Admin Assistants, Customer Sales Representatives, HR, and IT personnel. The Office Manager acts as the central point of control for office operations, ensuring efficiency, accountability, compliance, and high performance across all departments.

This is a leadership role requiring strong organizational, people management, and problem-solving skills, with full responsibility for day-to-day office operations.

Key Responsibilities

Office Operations & Administration

• Oversee all daily office operations to ensure smooth, efficient, and professional functioning
• Establish, implement, and monitor office policies, procedures, and workflows
• Ensure proper coordination between departments (Admin, Sales, HR, IT)
• Manage office schedules, attendance, shift rotations, and workload distribution
• Ensure office facilities, equipment, and supplies are properly maintained

Team Leadership & Staff Management

• Directly manage, supervise, and support a team of approximately 10 office staff
• Assign tasks, set priorities, and ensure deadlines and performance standards are met
• Conduct regular performance monitoring, feedback, and basic disciplinary actions
• Act as the first point of escalation for staff issues, conflicts, and operational challenges
• Support recruitment, onboarding, training, and probation evaluations in coordination with HR

HR & Compliance Oversight

• Oversee HR administrative functions, ensuring accurate records and documentation
• Ensure compliance with labor laws, company policies, and security industry regulations
• Supervise attendance, leave management, and disciplinary records
• Coordinate with HR on audits, inspections, and regulatory requirements
• Ensure confidentiality and professionalism in handling employee matters

Sales & Customer Coordination

• Oversee customer sales representatives and ensure proper handling of leads, inquiries, and clients
• Monitor customer communication quality, response times, and service standards
• Coordinate between sales, operations, and management to ensure client requirements are met
• Support escalation and resolution of customer complaints or service issues

IT & Systems Coordination

• Coordinate with the IT team to ensure systems, databases, and communication tools are functioning properly
• Ensure data accuracy, system access control, and basic cybersecurity practices
• Support implementation of new tools, software, or office systems

Reporting & Management Support

• Prepare and submit regular operational reports to senior management
• Track key office metrics such as attendance, productivity, staffing, and performance
• Identify inefficiencies and recommend process improvements
• Support management in planning, budgeting, and operational decision-making

Required Qualifications

• Proven experience as an Office Manager, Operations Manager, or similar leadership role
• Strong experience managing multi-functional office teams
• Solid understanding of office administration, HR processes, and basic compliance
• Proficiency in MS Office (Word, Excel, Email); system/CRM experience is a plus
• Excellent written and verbal communication skills

Skills & Competencies

• Strong leadership and people-management skills
• High level of organization, accountability, and attention to detail
• Ability to multitask and manage high-pressure situations
• Problem-solving and decision-making capability
• Professionalism, discretion, and confidentiality
• Strong coordination and follow-up skills

Working Conditions

• Office-based role with responsibility for overall office performance
• May require extended hours during high workload periods or operational escalations
• High-responsibility role with direct impact on company efficiency and staff performance

Job Type: Full-time

Education:

• Bachelor’s (Required)

Experience:

• People Management: 1 year (Required)

Language:

• English (Required)

Location:

• Lahore (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

Benefit

• Access to the latest technology
• Recognition and performance awards
• Professional training
• Collaborative work environment
• Professional networking opportunities
• Skill development
• Work-life balance
• Valuable work experience
• Opportunities for promotion
• Opportunities to contribute to business growth

Requirements

• Willing to Be Placed in the Designated Work Location
• Minimum Education of High School Diploma
• Good Communication Skills
• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• No Criminal Record
• Able to Work in a Team

Company Address

Province	Punjab
City	Lahore
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