Job Vacancy Rawalpindi, Punjab Position Call Center QA/QC Manager at Leads Expert Solution
Leads Expert Solution is currently accepting applications for the role of Call Center QA/QC Manager in Rawalpindi. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
Leads Expert Solution, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | Leads Expert Solution |
| Position: | Call Center QA/QC Manager |
| City: | Rawalpindi, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 45.000 - PKR 65.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a highly motivated and detail-oriented Call Center QA/QC Manager to join our team. In this role, you will be responsible for overseeing the quality assurance and quality control processes within our call center operations.
Your key responsibilities will include evaluating call quality, providing feedback to agents, developing training programs, and ensuring compliance with company standards. You will work closely with management to implement strategies aimed at improving service delivery.
The ideal candidate will have strong analytical skills, excellent communication abilities, and previous experience in a QA/QC role, preferably in a call center environment.
Benefit
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
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