Job Vacancy Clifton, Sindh Position Front Desk Supervisor at NGents

NGents is currently accepting applications for the role of Front Desk Supervisor in Clifton. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

NGents, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:	NGents
Position:	Front Desk Supervisor
City:	Clifton, Sindh
Province:	Sindh
Education:	Confidential
Job Type:	Full-time

Job Description

Job Location: Clifton/ DHA, Karachi.

Job Type: Full Time – 6 Days a Week

We are seeking to hire a Floor Incharge/ Front Desk Officer. The candidate must be proficient in English, have excellent communication skills, and possess previous experience of customer facing role.

• Greet clients warmly and professionally.
• Answer phone calls and manage direct inquiries; book, confirm, and reschedule appointments as needed.
• Oversee service quality to ensure appointments are adhered to and that clients receive services timely.
• Provide guidance to staff on handling client concerns, improving service delivery, and adhering to salon policies and procedures.
• Inform clients about current promotions, packages, and discounts.
• Handle client complaints in a calm, professional, and solution-focused manner.
• Establish a loyal customer base through consistent, positive client engagement and a commitment to delivering superior quality.
• Assist in executing improvements driven by customer feedback or instructed by management.

Only shortlisted candidates will be contacted.

Skills Required:

• Strong leadership and team management abilities
• English communication skills
• Customer service experience in retail sector
• Ability to handle client queries and ensure smooth floor operations
• Organizational and multitasking skills

Additional Information:

• Females are encouraged to apply
• Candidates living nearby are preferred

Job Type: Full-time

Work Location: In person

Benefit

• Skill development
• Opportunities for promotion
• Collaborative work environment
• Professional training
• Work-life balance
• Professional networking opportunities
• Valuable work experience
• Access to the latest technology
• Recognition and performance awards
• Opportunities to contribute to business growth

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• No Criminal Record
• Experience in the Related Field (Preferred)
• Good Communication Skills
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Sindh
City	Clifton
Google Map	Google Map