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Job Vacancy Gulberg Colony, Punjab Position Customer Support Representative at NOMADs TECH

NOMADs TECH company logo
Published 2 weeks ago

NOMADs TECH is currently accepting applications for the role of Customer Support Representative in Gulberg Colony. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

NOMADs TECH, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:NOMADs TECH
Position:Customer Support Representative
City:Gulberg Colony, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 35.000 - PKR 140.000 per Month
Job Type:Full-time

Job Description

Job Description:

We are looking for confident and customer-focused female Customer Support Executives to join our team. The ideal candidate will handle inbound/outbound calls and live chat support, ensuring excellent customer experience and timely issue resolution.

Key Responsibilities:

  • Handle customer inquiries via phone calls and live chat professionally
  • Provide accurate information regarding products/services
  • Resolve customer complaints and issues in a timely manner
  • Maintain records of customer interactions and transactions
  • Escalate complex issues to relevant departments when required
  • Follow company policies, procedures, and quality standards
  • Ensure customer satisfaction and maintain a positive brand image

Requirements:

  • Female candidates only
  • Minimum Intermediate / Bachelor’s degree (preferred)
  • Excellent communication skills in English (verbal & written)
  • Basic computer knowledge and typing skills
  • Ability to multitask and work under pressure
  • Prior experience in call center or chat support is a plus
  • Willingness to work in shifts

Job Type: Full-time

Work Location: In person

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Gulberg Colony
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Company Information

NOMADs TECH

NOMADs TECH is a forward-thinking technology company based in Pakistan, dedicated to delivering innovative software solutions and digital services. With a focus on enhancing business efficiency and growth, NOMADs TECH specializes in mobile and web applications, AI development, and IT consulting. The company aims to empower clients through cutting-edge technology while fostering a collaborative environment for learning and development. Committed to excellence and customer satisfaction, NOMADs TECH is poised to play a significant role in shaping Pakistan’s tech landscape.