Job Vacancy Lahore, Punjab Position Patient Support Specialist at Prima Systems
Prima Systems is inviting applications for the role of Patient Support Specialist in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
Prima Systems operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | Prima Systems |
| Position: | Patient Support Specialist |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 125.000 - PKR 130.000 per Month |
| Job Type: | Full-time |
Job Description
Title: Patient Support Specialist
Location: Lahore & Rawalpindi (100% Onsite Role)
Shift Options (Night Shifts with Saturday on):
6:00 PM – 3:00 AM
7:00 PM – 4:00 AM
8:00 PM – 5:00 AM
9:00 PM – 6:00 AM
(Any shift may be assigned)
Job description
We are seeking a dedicated and detail-oriented individual to join our team as a Patient Support Specialist. In this role, you will be responsible for assisting patients via phone calls, emails, and chat to facilitate their appointment scheduling and rescheduling needs.
Responsibilities:
- Assist patients in scheduling, rescheduling, and canceling appointments over the phone, via email, and through chat services.
- Provide excellent customer service to patients, addressing their inquiries, concerns, and requests promptly and professionally.
- Maintain patient records and appointment schedules in the Electronic Medical Records (EMR) or Electronic Health Records (EHR) system.
- Verify patient insurance information and eligibility, as needed.
- Educate patients on appointment procedures, required documentation, and any pre-appointment instructions.
- Ensure compliance with patient confidentiality and data protection regulations.
Requirements:
- Previous experience in US-based customer support, patient support, or a related role.
- Proficiency in using Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems.
- Strong english communication skills, both verbal and written, with the ability to effectively interact with patients and healthcare professionals.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
Job Type: Full-time
Pay: Rs125,00.00 – Rs130,00.00 per month
Work Location: In person
Benefit
- Opportunities for promotion
- Access to the latest technology
- Professional networking opportunities
- Valuable work experience
- Work-life balance
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Skill development
- Opportunities to contribute to business growth
Requirements
- Minimum Age of 18 Years
- Basic Computer Skills
- Physically and Mentally Healthy
- Experience in the Related Field (Preferred)
- Minimum Education of High School Diploma
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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