Job Vacancy Gulberg Colony, Punjab Position IT Support Specialist at Progressive Resource

Progressive Resource is currently hiring for the role of IT Support Specialist located in Gulberg Colony. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Progressive Resource invites interested applicants to submit their applications.

Job Information

Company:	Progressive Resource
Position:	IT Support Specialist
City:	Gulberg Colony, Punjab
Province:	Punjab
Education:	Confidential
Salary:	PKR 110.000 per Month
Job Type:	Full-time

Job Description

Job Title: IT Support Specialist

We are seeking a reliable and detail-oriented IT Support Specialist to provide technical assistance and support for end-user systems, servers, networks, and IT infrastructure. This role involves troubleshooting hardware and software issues, supporting server environments, managing proxy configurations, and ensuring smooth day-to-day IT operations across the organization.

Key Responsibilities

• Provide Level 1 and Level 2 technical support to employees
• Troubleshoot hardware, software, network, and system-related issues
• Install, configure, and maintain desktops, laptops, printers, and peripherals
• Support and monitor servers (Windows/Linux) and related services
• Assist with server administration, including user management, patching, and backups
• Configure, manage, and troubleshoot proxy servers and internet access policies
• Monitor network connectivity, bandwidth usage, and access controls
• Manage user accounts, permissions, and access rights (Active Directory or equivalent)
• Assist with VPN, firewall, and basic network security configurations
• Escalate complex server or network issues to senior IT staff or vendors when required
• Maintain IT inventory, asset tracking, and system documentation
• Support onboarding and offboarding by setting up and deactivating user access
• Ensure compliance with company IT policies, security standards, and best practices
• Perform routine system maintenance, updates, and health checks

Required Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience)
• 2–4 years of experience in IT support, helpdesk, or systems support roles
• Working knowledge of Windows Server and/or Linux server environments
• Experience with proxy servers and internet access management
• Strong understanding of desktop operating systems (Windows/macOS)
• Familiarity with Microsoft Office 365, email systems, and basic networking concepts

Preferred Skills & Experience

• Experience with Active Directory, DNS, DHCP, and Group Policy
• Exposure to firewalls, VPNs, and network security tools
• Experience with ticketing systems and remote support tools
• Knowledge of backup and disaster recovery processes
• IT certifications such as CompTIA A+, Network+, Microsoft, or equivalent

Job Type: Full-time

Pay: Up to Rs110,00.00 per month

Application Question(s):

• Are you able to work the night shift from 6:00 PM to 3:00 AM?

Education:

• Bachelor’s (Preferred)

Experience:

• IT Specialist: 2 years (Required)

Work Location: In person

Benefit

• Opportunities to contribute to business growth
• Skill development
• Work-life balance
• Access to the latest technology
• Collaborative work environment
• Professional training
• Professional networking opportunities
• Opportunities for promotion
• Recognition and performance awards
• Valuable work experience

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• No Criminal Record
• Experience in the Related Field (Preferred)
• Good Communication Skills
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Punjab
City	Gulberg Colony
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