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Job Vacancy Rawalpindi, Punjab Position Customer Support Representative at ProtoCall Outsource Pvt Ltd.

ProtoCall Outsource Pvt Ltd. company logo
Published 7 hours ago

ProtoCall Outsource Pvt Ltd. is currently hiring for the role of Customer Support Representative located in Rawalpindi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, ProtoCall Outsource Pvt Ltd. invites interested applicants to submit their applications.

Job Information

Company:ProtoCall Outsource Pvt Ltd.
Position:Customer Support Representative
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 50.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

As a Customer Support Representative, you will handle customer inquiries via phone, email, and chat, resolve issues, and provide product information. You must deliver friendly, efficient support, troubleshoot basic technical problems, and escalate complex cases. Strong communication, problem-solving, and time-management skills are required. Prior experience in customer service and familiarity with CRM tools are a plus.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Punjab
City Rawalpindi
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Company Information

ProtoCall Outsource Pvt Ltd.

ProtoCall Outsource Pvt Ltd. is a Pakistan-based outsourcing firm specializing in customer support, contact center operations, and back-office solutions. The company partners with domestic and international businesses to deliver multilingual call handling, technical support, and data processing services, emphasizing cost-effective, scalable solutions and quality-focused client service.