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Job Vacancy Rawalpindi, Saidpur Road Position Customer Chat Support Associate at Skyline Technologies

Skyline Technologies company logo
Published 4 days ago

Skyline Technologies is currently hiring for the role of Customer Chat Support Associate located in Rawalpindi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Skyline Technologies invites interested applicants to submit their applications.

Job Information

Company:Skyline Technologies
Position:Customer Chat Support Associate
City:Rawalpindi, Saidpur Road
Province:Saidpur Road
Education:Confidential
Salary:PKR 50.000 - PKR 100.000 per Month
Job Type:Full-time

Job Description

The Customer Chat Support Associate will provide real-time chat assistance using Amazon CRM to resolve order, payment, shipment, product, and account inquiries. This full-time, in-person role offers Rs50,00–Rs100,00 per month. Candidates must have strong written communication, the ability to multitask across multiple chat sessions, basic e-commerce technical understanding, CRM familiarity (Amazon preferred), and strong problem-solving and customer-handling skills. Responsibilities include responding promptly to chat queries, updating and documenting customer records, escalating complex issues, and meeting daily metrics for response time, resolution, and customer satisfaction while following privacy, security, and quality guidelines.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Saidpur Road
City Rawalpindi
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Company Information

Skyline Technologies

Skyline Technologies is a leading technology firm based in Pakistan, specializing in innovative IT solutions and software development. With a commitment to excellence, the company partners with clients across various industries to deliver customized services, including web and mobile app development, cloud computing, and digital transformation. Skyline Technologies aims to drive growth through advanced technology, fostering a culture of creativity and collaboration. Their expert team is dedicated to achieving customer satisfaction and enabling businesses to thrive in the digital landscape.