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Job Vacancy Lahore, Punjab Position International Customer Service Representative at Tusols Pvt Ltd

Tusols Pvt Ltd company logo
Published 2 days ago

Tusols Pvt Ltd is currently accepting applications for the role of International Customer Service Representative in Lahore. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Tusols Pvt Ltd, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Tusols Pvt Ltd
Position:International Customer Service Representative
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 50.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

Location: College Road, Township (Nearby candidates preferred)

Shift Timing: 7:00 PM – 5:00 AM (Night Shift)

Working Days: Monday to Saturday

Work Mode: On-site only

Job Summary

We are hiring experienced Customer Service Representatives for international US-based customer support campaigns. The role involves handling inbound calls, email support, and chat support for US clients. Candidates must have strong English communication skills and prior experience in international / US campaigns.

Candidate Requirements

  • Education: Intermediate or Bachelor’s degree
  • Experience: Minimum 2–3 years in an international call center / US campaign
  • English Communication: Strong to exceptional (written and verbal)
  • Neutral or American accent preferred
  • Typing speed 35 WPM or above
  • Strong customer-handling and problem-solving skills
  • Willing to work on-site night shifts

Key Responsibilities

  • Handle inbound customer service calls for US clients
  • Provide professional email and live chat support
  • Resolve customer concerns while maintaining service quality
  • Follow customer service standards and documentation procedures

Salary & Benefits

  • Salary Range: PKR 50,00 – 80,00 (based on experience and performance)
  • Punctuality bonus
  • Performance-based incentives
  • Contract duration: 2–3 months (with strong possibility of extension)
  • Career growth opportunities
  • Long-term growth for consistent and high-performing employees
  • On-time salary payments
  • Daily dinner provided
  • Professional and stable work environment

How to Apply

Apply through Indeed or email your resume to [email protected].

Shortlisted candidates will be contacted for an immediate on-site interview.

Job Types: Full-time, Contract

Contract length: 24 months

Pay: Rs50,00.00 – Rs80,00.00 per month

Application Question(s):

  • Do you have minimum 2 years US campaign experience? (Yes/No)
  • Are you available for on-site night shift? (Yes/No
  • Current Salary?
  • Expected Salary?

Work Location: In person

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
Google Map Google Map

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Company Information

Tusols Pvt Ltd

Tusols Pvt Ltd is a prominent technology solutions provider based in Pakistan, dedicated to delivering innovative software and IT services. Established with a vision to empower businesses through technology, Tusols offers a range of services, including custom software development, mobile app development, and IT consulting. The company prides itself on its skilled team of professionals who leverage cutting-edge technologies to create tailored solutions that meet clients’ unique needs. With a commitment to excellence and customer satisfaction, Tusols Pvt Ltd is positioned as a trusted partner in the digital transformation journey of businesses.