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Job Vacancy Lahore, Punjab Position Remote Customer Service Representative at VapeMall

VapeMall company logo
Published 3 days ago

Welcome to our job portal. VapeMall is offering exciting opportunities for the position of Remote Customer Service Representative in Lahore. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with VapeMall, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with VapeMall. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:VapeMall
Position:Remote Customer Service Representative
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 30.000 - PKR 35.000 per Month
Job Type:Full-time

Job Description

VapeMall is seeking a motivated female Customer Service Representative for churn management on a contract basis. This remote position focuses on customer retention and engaging with clients who have ceased shopping or unsubscribed.

Key Responsibilities:

  • Contact lapsed customers to understand their reasons for disengagement.
  • Document feedback and provide insights for improving customer experience.
  • Maintain daily reports and track follow-ups efficiently.

Requirements:

  • Excellent communication skills in Urdu and English.
  • Experience in customer service or retention roles is a plus.

Compensation: PKR 30,00 – 35,00 monthly with commission incentives.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Punjab
City Lahore
Google Map Google Map

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Company Information

VapeMall

VapeMall is a leading online retailer in Pakistan, specializing in high-quality vaping products and accessories. Committed to providing a diverse selection of e-liquids, vape kits, and hardware, VapeMall caters to both beginners and experienced vapers. The company emphasizes customer satisfaction by offering competitive prices, fast shipping, and excellent service. With a user-friendly website and a wide range of flavors and brands, VapeMall aims to enhance the vaping experience for enthusiasts across the country.