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Job Vacancy Karachi, Sindh Position Call Quality Assurance at ABS International

ABS International company logo
Published 3 days ago

ABS International is inviting applications for the role of Call Quality Assurance in Karachi. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

ABS International operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:ABS International
Position:Call Quality Assurance
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated and detail-oriented Call Quality Assurance Specialist to join our team. In this role, you will be responsible for monitoring and evaluating customer interactions to ensure compliance with company standards and improve overall service quality.

Your primary duties will include reviewing call recordings, providing feedback to agents, and identifying training needs. You will work closely with the management team to implement quality assurance processes that enhance the customer experience.

The ideal candidate will have exceptional analytical skills, excellent communication abilities, and a passion for customer service. Previous experience in a call center environment is preferred.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

ABS International

ABS International is a prominent company based in Pakistan, specializing in providing a diverse range of services, including logistics, supply chain management, and trade facilitation. With a commitment to excellence, ABS International leverages its extensive network and industry expertise to deliver tailored solutions that meet the unique needs of its clients. The company is dedicated to fostering long-term relationships and driving growth in the regional market, making it a trusted partner for businesses seeking reliable support in international trade and logistics.