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Job Vacancy Rawalpindi, Punjab Position Customer Support Representative at ProtoCall Outsource Pvt Ltd.

ProtoCall Outsource Pvt Ltd. company logo
Published 4 days ago

ProtoCall Outsource Pvt Ltd. is currently hiring for the role of Customer Support Representative located in Rawalpindi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, ProtoCall Outsource Pvt Ltd. invites interested applicants to submit their applications.

Job Information

Company:ProtoCall Outsource Pvt Ltd.
Position:Customer Support Representative
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 40.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

We are hiring a Customer Support Representative to provide friendly, timely support via phone, email, and chat. You will resolve customer inquiries, troubleshoot issues, and document interactions to improve satisfaction.

Requirements: 1+ year in customer service, strong communication and problem-solving skills, empathy, patience, ability to work flexible shifts, and basic computer literacy.

We offer competitive pay, training, career growth, and a collaborative work environment. This role may be remote or hybrid depending on location.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

ProtoCall Outsource Pvt Ltd.

ProtoCall Outsource Pvt Ltd. is a Pakistan-based outsourcing firm specializing in customer support, contact center operations, and back-office solutions. The company partners with domestic and international businesses to deliver multilingual call handling, technical support, and data processing services, emphasizing cost-effective, scalable solutions and quality-focused client service.